Getting Started Guide - All About Email Addresses

   How To Set-Up Your Email Client

What is the difference between Email Forwarding and a Pop3 Box?
Set Up a New Email Address
Rules for creating email address

   What is the difference between Email Forwarding and a POP3 Box?

A Post Office Protocol, version 3 (POP3) account or POP3 Email Account or POP Box is an independent email account based on a standard set of rules. They are typically email boxes that have their own unique username and password. When someone sends email to your POP account (e.g., info@company.com), the mail is saved on our servers. To retrieve POP email messages, a user must provide the correct email address, User ID, and password.

 

Email Forwarding simply forwards email to an existing email account. So you could have email sent to yourname@company.com forwarded to sales@yourcompany.com for example.

   Set Up A New Email Address

To set up an email address do the following:

1. From the Hosting and Email Tools Section in your Control Panel, click on “Email / Mail Settings”. The Configure Email Window is displayed.
 

2. Click the POP Accounts link.
You will be taken to the POP Accounts section of the page. Do the following:
@domain_name: Enter only the first part of the email address of your POP account. For example in the case of sales@domain_name.com you will enter just ‘sales’.

User ID:
Enter a unique and easy-to-remember name or string of characters (no more than 10 characters). This User ID is used to log you in to access your email messages.
Password: Enter a unique password (no more than 8 characters). Passwords should be hard to guess but easy to remember.


3.
 When you have finished click Change.

   Rules For creating Email addresses

 

When creating or modifying an email address, be aware that email addresses need to follow certain standards. If the email address does not follow the rules, the account will not be able to send or receive email successfully.

To avoid difficulties, use the following rules when creating or modifying email addresses:

  • Use only alphanumeric characters. That is, use only "A" through "Z" and "0 (zero)" through "9".

  • Do not use the following characters: ( ) [ ] ; : , @ \

  • As long as they are not the first character in the email address, hyphens ( - ), underscores ( _ ), periods ( . ), and numeric characters ("0" through "9") are acceptable characters to use within the address.

    For example:

Correct

Incorrect

autumn-dancer@domain.com

-autumn-dancer@domain.com

shannon_ballet@domain.com

_Shannon_ballet@domain.com

snowball.sweet@domain.com

.snowball.sweet@domain.com

  • Do not use null characters (spaces) between characters. However, as mentioned above, underscores are acceptable.

    For example:

Correct

Incorrect

janwa_kitty@domain.com

janwa kitty@domain.com

  • A User ID for a POP account can have no more than ten characters, and a Password for a POP account can be no more than eight characters long.

  • A User ID cannot match any other User ID.

  • POP IDs for a POP account cannot match any existing email forwards or Autoresponders.

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